March 2

Customer Service Announcement


We’ve been working minimal hours this past week, which is typical for us at this time of year.

However, we are experiencing a delay on our support desk. We currently have 21 tickets in the queue with 8 waiting for a first reply.

My apologies for anyone waiting for assistance. I am working on adding more technical resources to reduce the load on our support tickets pending and ensure we have sufficient capacity to respond all our tickets within a few hours.

Thanks for your patience.


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Customer Service Announcement

Customer Service Announcement
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